Privacy Policy – Only Natural Wellness

Last updated: 5 May 2026

Welcome to Only Natural Wellness (“we”, “our”, “us”). Your privacy is important to us, and we are committed to protecting your personal data in line with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from onlynaturalwellness.co.uk.

1. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

Name
Email address
Billing and shipping address
Phone number (if provided)
Order details

b) Payment information

We do not store your payment details. Payments are securely processed through trusted third-party providers such as:

Stripe
PayPal

These providers handle your financial data in accordance with their own privacy policies.

c) Automatically collected data

When you use our website, we may collect:

IP address
Browser type and device information
Pages visited and time spent on site
Cookies and tracking data

2. How We Use Your Information

We use your data to:

Process and fulfil orders
Communicate with you about your orders
Provide customer support
Improve our website and services
Send marketing emails (only if you opt in)
Comply with legal obligations

3. Email Marketing

If you subscribe to our emails, we may send you updates, offers, and health-related content.

You can unsubscribe at any time using the link in our emails
We never sell, rent, or share your email address with third parties for marketing purposes

4. Sharing Your Information

We only share your data when necessary to operate our business, including:

Payment processors (Stripe, PayPal)
Delivery and logistics providers
Website hosting and analytics services

All third parties are required to respect your data and comply with relevant data protection laws.

5. Cookies

We use cookies to:

Improve your browsing experience
Analyse website traffic
Enable essential website functionality

You can manage or disable cookies through your browser settings.

6. Data Security

We take appropriate security measures to protect your personal data, including:

SSL encryption
Secure payment processing
Restricted access to personal data

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary to:

Fulfil orders
Comply with legal obligations
Resolve disputes

8. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Withdraw consent at any time

To exercise these rights, contact us at:
contact@onlynaturalwellness.co.uk

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Only Natural Wellness
Email: contact@onlynaturalwellness.co.uk
Website: onlynaturalwellness.co.uk