You're £30.00 away from free UK shipping

Refund and Returns Policy

At Only Natural Wellness, we want you to feel confident in every purchase. If you are not completely satisfied with your order, we offer a straightforward 30 day return policy.

30 Day Return Window

You have 30 days from the date of purchase to return your item. To be eligible for a full refund, the product must be returned to us within this 30 day period.

Conditions for Returns

To qualify for a refund:

The product must be unused or largely unconsumed. By unconsumed, we mean that more than 50 percent of the product must remain
The product must be returned in its original packaging and condition
Proof of purchase must be provided

We reserve the right to refuse a refund if the product has been opened, significantly used, or is not returned in a resalable condition.

Refund Process

Once we receive your returned item and inspect it:

If the return meets our conditions, we will issue a full refund
Refunds will be processed within a reasonable timeframe to your original payment method

How to Initiate a Return

To start a return, please contact our support team with your order details. We will provide you with instructions on how to send the product back to us.

Additional Information

Customers are responsible for return shipping costs unless the item is faulty or incorrect
We recommend using a tracked delivery service to ensure safe return of your item